Leadership
Advisory Board
John Boudreau, PhD
Professor, Human Resources, University of Southern California
John W. Boudreau, PhD., is Professor of Management and Organization, and Research Director of the Center for Effective Organizations (CEO) at the Marshall School of Business, University of Southern California. He is recognized worldwide for breakthrough research on the bridge between superior human capital, talent and sustainable competitive advantage. Dr. Boudreau consults with companies that seek to maximize their employees effectiveness by quantifying the strategic bottom-line impact of superior people and human capital strategies, including American Express, Capital One, Citigroup, Corning, Dell, GE, Hartford Group, Mattel, Microsoft, Northrop Grumman, PepsiCo, Shell International, the U.S. Navy, United Nations, and Williams-Sonoma. He is also a strategic advisor to early-stage companies, including Giggle! and Madison Road Entertainment. He is an invited contributor to executive programs at IMD, Wharton and Cornell University. Before joining the faculty at University of Southern California, Dr. Boudreau was a Cornell University professor for over 20 years, and Director of Cornell's Center for Advanced Human Resource Studies (CAHRS). A Fellow of the National Academy of Human Resources, he has published more than 50 research articles and books, translated into Chinese, Czech, and Spanish. His work has been featured in Harvard Business Review, The Wall Street Journal, Fortune, Fast Company and Business Week."
Michael Boyd, PhD
President, Boyd Associates
H. Michael Boyd, PhD, is an internationally recognized expert in the field of human resources with over 35 years of corporate and consulting experience and is professionally active as an educator, consultant, writer and speaker. Dr. Boyd is a full-time professor of human resources and organizational management at Bentley College and President of Boyd Associates consulting to enterprises from Fortune 100 companies to start-up businesses.
Dr. Boyd founded Boyd Associates to focus on human resources strategies critical to organizational success. Previously he was the creator and Practice Manager of the Human Resourcing Strategies program at IDC where he concentrated on critical workforce factors including hiring, retaining, developing, and managing the 21st century workforce. He lectured at Cambridge College, hosted a "Human Resources Issues" discussion board on Monster.com, was at Quantum Corporation as the Corporate Manager of Technology Education and the Libraries; Digital Equipment Corp. where he held a number of Senior HR positions (Worldwide Manager Technical, Management, Quality and Distance Education; Senior Human Resources Organization Consultant; Corporate Human Resources Consulting & Projects Manager; Group HR Business and Employment Manager; HR Transition Management Manager; HR Planning & Development Manager; HR Systems Manager; and Staffing and Placement Manager); and HR and Sales roles at Honeywell Inc; The Foxboro Company; GTE Sylvania (Defense Systems Group); Union Carbide Corp.; and, the U.S. Army (Medical Corps).
Dr. Boyd is a founder of the Association of Employment Professionals; was President of the Employment Management Association in New England; was President and founder of the New England Personnel Network (NEPN); served as President of the Norfolk County Personnel Association; executive committee member of the Electronics Industries Personnel Association; Vice-President of the Association of Human Resource Systems Professionals; Chairman of the Massachusetts area public welfare advisory board; and, an arbitrator for the Industry/Agency Arbitration Committee. In addition, he has been an active member of the Northeast Human Resources Human Resources Association, Society for Human Resource Management, American Society For Training and Development, Human Resource Planning Society, Human Resources Council, and American Sociological Association.
He received a BA in Pre-Law from The Pennsylvania State University, a MS in Management from Lesley University, and a Ph.D. in Sociology from Northeastern University.
Jennifer A. Chatman, PhD
Professor, Organizational Behavior, Haas School of Business, UC Berkeley
Jennifer Chatman is the Paul J. Cortese Distinguished Professor of Management at the Haas School of Business. During the 2001-02 year she was the Marvin Bower Fellow at the Harvard Business School. Before joining the Haas School faculty in 1993, she was on the faculty of the Kellogg Graduate School of Management from 1987 to 1993. She received her PhD from the University of California at Berkeley, where she was also faculty director of the PhD program from 2002 to 2004.
Chatman's research and consulting work focus on the business advantages of leveraging organizational culture and leading change and she has acted as a consultant to such companies as Cisco Systems, The Coca-Cola Company, ConocoPhillips, Genentech, Intel, Kaiser-Permanente, Microsoft, and Qualcomm, to name a few. She is a director of Simpson Manufacturing, and an advisory board member of BrassRing, ThinkShed, Unicru, and Ashesi University in Ghana, Africa. She is an affiliated consultant with The Trium Group.
Chatman teaches a variety of executive management and MBA courses focusing on leveraging culture, leadership, effective decision-making and conflict resolution. She regularly teaches in executive education programs at Haas, Stanford, Kellogg's Allen Center, and the Institute for Management Studies.
Chatman's research has been highlighted in many major business publications, and her articles have appeared in various academic journals. She is a member of the editorial boards of Academy of Management Review, Administrative Science Quarterly, and California Management Review. Chatman was a keynote speaker for the Economist Innovation Summit in 2004, and she interviewed Jack Welch for the Commonwealth Club and NPR in 2005. She is a member of the American Psychological Association, the American Psychological Society, the Society for Industrial and Organizational Behavior, the Society for Organizational Behavior, and has served as an elected officer in the Academy of Management. She has won several awards for writing and teaching.
Jac Fitz-enz, PhD
CEO, Human Capital Source
Jac Fitz-enz, Ph.D., is recognized internationally as the "father of human capital benchmarking," starting with his seminal research throughout the 1970s on measuring the bottom-line effect of employee performance. His groundbreaking work on human resource measurement-including a landmark study of the connection between service, quality and productivity-laid the foundation for the science of human capital assessment and analysis. To date, an estimated 90 percent of the Fortune 100 companies have applied the benchmarking system he developed. In 1977, Fitz-enz founded the Saratoga Institute in Santa Clara, Calif., after holding human resource positions at several major technology and financial services companies. The institute became a leading resource for HR professionals in the areas of employee productivity, effective practices in human capital management and retention, and customer satisfaction. Fitz-enz has written seven books on human capital management and remains an authority on improving business performance and shareholder value by harnessing human capital.
In 2002, Dr. Fitz-enz retired from Saratoga Institute and in 2003 launched Human Capital Source® and the Workforce Intelligence Institute to take human capital valuation to the next level. His latest research combines decision science, workforce analytics and benchmark metrics, generating an advanced form of human capital investment analysis that correlates talent management investments with corporate financial, marketing and operating outcomes. He is working with Monster Worldwide to apply this to Fortune's 600 Most Admired and Best Companies to Work For. Currently, he is developing a national strategic performance measurement and benchmarking system in Russia.
Prior to founding Saratoga Institute, Dr. Fitz-enz held human resource vice presidential positions at Wells Fargo Bank, Imperial Bank and Motorola Computer Systems.
Dr. Fitz-enz has published over 200 articles, reports and book chapters on measurement and management. His books have been translated into nine languages and he is the only two-time winner of the SHRM Book of the Year Award. He is the senior editor of Human Capital magazine, and has contributed to top HR publications, including the IHRIM Journal. Dr. Fitz-enz has spoken to and trained over 80,000 persons in 40 countries. He holds a B.A. degree from Notre Dame, a M.A. degree from San Francisco State, and a Ph.D. from University of Southern California.
Donna M. Introcaso
Founder and CEO, Intro Inc.
Donna M. Introcaso is a charismatic, market-driven entrepreneur with over 20 years' experience serving the operating committees of legacy, high-tech, and Internet space companies. An innovative thinker, Donna is a renowned architect of high-energy cultures and productive, motivated management teams. Her greatest strengths lie in initiating change, building productive teams, and implementing turn-key organizational processes.
Working within fast-paced, demanding business environments, Donna has demonstrated leadership and decision-making skills for both high profile and start-up companies.
Her specific expertise spans many areas, including: Strategic Staffing, Employee Relations, Performance Management, Corporate Reengineering, and Business Development.
Donna's outstanding reputation is built on her proven ability to help organizations align their human assets with their business strategies. She has an outstanding track record as a strategic business partner, helping her clients create greater shareholder value.
Prior to founding Intro Inc., Donna was the Senior Vice President of Human Resources for iVillage.com, NBC, and Winstar Communications. Her background also includes executive positions with such firms as Stamford Capitol (An American Express Joint Venture), Sun Alliance, and Newscorp.
Donna earned her B.A. degree at the College of Notre Dame.
Susan Schechter
Consultant
Susan P. Schechter was an Investor Relations Consultant for six years after working for many years in sales, investor relations and marketing. Her clients included Lightbridge, Allaire Corporation, Razorfish, Sonus Communications, eOn Communications, I-Cube, SQA, Trident Corp. and Tivoli Systems. Prior to serving as an Investor Relations Consultant, Susan was Director of Investor Relations at Powersoft Corporation for four years. Susan also worked as Director of Sales Planning and Director of Investor Relations at Lotus Development Corporation over a period of 9 years. Prior to joining Lotus, she spent several years at International Business Machines in various sales and marketing roles.
Susan is an active member on the Boards of the Mass College of Art and SquashBusters.
Susan received her Bachelor of Arts degree from Queens College in New York.
Peter D. Weddle, MA, MPA
Publisher, Weddles
Peter Weddle is a recruiter, HR consultant and business CEO turned author and commentator. Described by The Washington Post as "... a man filled with ingenious ideas," he has earned an international reputation, pioneering concepts in Human Resource leadership and employment. He has authored or edited over two dozen books and been a columnist for The Wall Street Journal, The National Business Employment Weekly and CNN.com. Today, he writes several newsletters that are distributed worldwide and oversees WEDDLE's LLC, a print publisher specializing in the field of human resources. WEDDLE's annual Guides and Directory to job boards are recognized for their accuracy and helpfulness, leading the American Staffing Association to call Weddle the "Zagat of the online employment industry."
Weddle is a graduate of the United States Military Academy at West Point. He has attended Oxford University and holds advanced degrees from Middlebury College and Harvard University.